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March 2023 – Important Owner Reminders and Change in Terms Information

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Change in Management Terms

All owners have received a copy of the change in terms that will be effective beginning April 1st for all properties. For more details on this change in terms and how it will affect you, please check your OWA. If you have any questions or concerns, please feel free to reach out to your property manager and they can assist you.

Maintenance Updates

The optional maintenance surveys are in! This survey is your opportunity to select services for your investment property in 2023 to help maintain the integrity of your property. 

The maintenance updates only apply to those of you who have pre-ordered preventative maintenance services. If you didn’t opt in for a service you read about in this newsletter, and would like to schedule a service, just email your property manager to let them know.

Other questions?  Please email your property manager! 

Jackie Lusk –
Mark Hess–
Deeanna Windes –

Accounting Updates

Accounting would like to remind you to make sure to update your addresses with RMA in preparation for your tax documents to be sent. If you have no change to your mailing address, please disregard!

If you ever have questions about your statement, please contact your property managers:

Mark Hess, Jackie Lusk, Deeanna Windes,

If you have trouble logging into your client portal, please contact your property managers or Brandy Ker at

Tenant Update

This month’s tenant newsletter reminds your tenants of the important reminders they need to keep your home in perfect condition as springtime approaches.

Check out our tenant newsletter this month: