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July 2021 – Security Deposits – How Do I Maximize My Return?

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Idaho has had a turn for the best with the COVID-19 spread! Hospitalizations are still on the decline.  As of June 24th, 153 new cases were recorded that day bringing the total number to 194,520 with 2,140 deaths. As of June 24th, 1,308,843 doses of vaccine have been administered to Idaho residents.   Idaho has been advanced to Stage 3 Order.

For more information click HERE

For Stage 3 Guidelines Click HERE

For Idaho COVID-19 Vaccine information click HERE

Important Reminders

1) Accounting would like to remind you of the changes to our payment system. We will now be taking your rent payments through your Tenant Web Access. If you have any questions about this new process, please feel free to reach out to Brandy Kerr at

2) Our monthly reminder – have you changed filters recently? If not, please do so right away. Clean filters improve the performance of your furnace and keeps your air quality free of allergens and dust. If you don’t know where to find your filters, or how to change them, call your property manager.

3) Everything is growing like crazy, especially the grass and the weeds! Weekly lawn mowing will be required for the next several months! Now is the time you will find grass invading the planter beds. If you pull it out now, and edge the lawn, you won’t be battling it all summer long. Dandelions may be pretty and good for bees, but they are not welcome in lawns and planter beds! And if we see them dotting your landscaping during our drive bys, you will receive a notice. Please be diligent in pulling them up, being sure to get all of the tap root, ideally before they bloom and turn to seed.

4) If your gutters are full of leaves and debris, you may notice them overflowing when it rains, or sagging from weight, or growing plants. If you witness any of these tell-tale signs, please take a photo of the evidence and submit it to us through the property meld system on our website so that we can issue a work order.

5) Beginning June 1st, our property managers will be completing interior inspections for annual inspections instead of just a drive by. Our staff will be wearing masks and properly social distancing while inside the home. This is non-negotiable, and scheduling is not allowed. You will be notified of when they will be there and you have the choice to be present or not.

6) Maintenance would like to remind you that an AC unit that is not working does NOT qualify as an emergency. Our office makes it our goal to have those issues resolved within 7-10 business days from the time that our office is notified of the issue.

If you have any maintenance concerns for your yard or your home, please CONTACT US! All maintenance concerns should be submitted through property meld, accessed on our website, under the Tenant Tab – Maintenance Request – Submit Work Order.  Also, there is a “Maintenance Request” link on the dark blue bar at the top.

Security Deposit – How to Maximize Your Return

By DaNay Salas

When tenants vacate, first thing that comes to mind is “How do I get my Security Deposit Back?”. Here are some tips and protocol in order to maximize your refund. When you first moved into the property, the move-in documents that were left included a Move-In Inspection Report. This is to note any pre-existing conditions that you may have found, which you will not be liable for upon move out. Our office requires this form to be turned in within 7 business days. If you failed to return that to our office, you assume the condition of the property and could be liable for damages. Our office does do a survey prior to move in and documents any conditions that we may see. When we “inherit” a tenancy, it is recommended that you send RMA a copy of your move in report or contact your previous property management company.

When you have submitted your notice to vacate, our office mails a Move-Out Check list which goes over items that needs to be completed upon move out. There are certain items that are automatically deducted from the deposit, as stated in the lease agreement, such as carpet cleaning and the re-key fee. It is recommended that you do not repair any nail holes or paint. If you chose to do complete this, any wall repair or painting must be professionally completed. Anything larger than a nail hole is considered tenant damage.

It can be overwhelming trying to move and clean, but making sure these items are done will help the return of your deposit.

Here are the most common items that are missed during a move out which will result in charges to the deposit, but not limited to:

  • Appliances are number one items that are missed, especially cleaning behind the refrigerator.
  • Making sure that the grease filter under the hood range (if applicable) is replaced.
  • Replacing drip pans on the stove (if applicable).
  • All drawers and cabinets on the inside and outside in kitchen and bathrooms are wiped down.
  • Wiping down all shelves, especially in closets and pantries.
  • All flooring has been vacuumed, swept, and mopped.
  • Wiping any walls down that are dirty.
  • Baseboards throughout the home.
  • Window cleaning on inside and outside, including blinds and tracks. If you have a 2 story, we do not expect tenants to clean outside windows.
  • Replacing burnt-out light bulbs and making sure replacements are LED lightbulbs.
  • Yard care, making sure lawn has been mowed, weeds have been pulled.

Completing the items above can help maximize the return of your deposit. When it comes to cleaning, we are happy to refer you to one of our cleaners that will do move out cleaning, as they have a specified check-list they work off of to help ensure the property was properly cleaned. When finalizing a tenants account, we take into consideration of normal wear and tear items versus tenant damage. Our office strives to be fair with tenants on deductions when completing the disposition of the account.